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    FREQUENTLY ASKED QUESTIONS

    FAQs

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    How long does shipping take?

    Each pair of sandals is handmade by Ayla, not mass-produced. Because of this, they’re created in small batches after your order is placed to ensure every pair meets our quality standards. This being said, we are currently in a pre-order phase, so production and shipping times may be slightly longer than usual—but this allows us to maintain the quality and care that goes into every pair.

    Once shipped, delivery typically takes 3-12 business days depending on your location.

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    Do you offer custom orders?

    Not at this time. All of our products are available as listed on the store. We may offer custom options in the future so keep an eye on our page for updates.

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    Returns & Guaranties

    If it comes defective or damaged, customers with 'Shipping Protection' qualify for an instant free replacement!

    Just send me a picture and I'll take care of the rest!

    • Sandals

      "The leather tooling is insane, every petal is hand carved and you can tell. Wore them to a concert and got stopped four times asking where I got them. So comfortable too. Already ordering a second pair.

      Mackenzie R.

    • Resin Lamp

      "Got the dead man's hand lamp for my husband's office and he shows it to literally everyone who walks in. The detail inside is unreal. When the lights are off and it's just the lamp glowing it looks insane. Worth every penny."

      Taylor M

    • Bracelet

      "Got the gold initial bracelet for my daughter's birthday and she cried opening it. The little buckle pendant is so detailed and the chain feels quality not cheap. She hasn't taken it off in three weeks. Ordering myself one now."

      Jessica L.

    • Bracelet

      "Perfect everyday bracelet. Goes with everything western or not. The initial buckle is adorable. Already bought two more as gifts."

      Emma G.

    • Sandals

      "These are the sandals I've been searching for. The quality is unmatched and they go with literally everything. My whole friend group wants a pair now."

      Haley J.

    • Resin Lamp

      "I turn off all the lights in my room just to stare at this thing. The glow is unreal and the detail inside is insane for something this small. Everyone who sees it wants one."

      Wyatt D.